Of the many questions we hear from first time hot tub buyers, “Who makes the best hot tub?” is probably the question we hear the most. This is a totally legitimate question. Wading into the world of hot tubs can be a daunting process for those who’ve never owned a hot tub before. It’s an industry that has its own technical jargon and it can be confusing to the uninitiated. In addition to when you’re expected to lay down hundreds or thousands of dollars you want to know that you’re getting a reliable and long lasting product. To help potential buyers decide on who makes the best hot tub, we’ve put together a list of a few things to keep in mind when trying to ascertain a manufacturer’s reputation.
How Do They Rate in Customer Service?
A company that cares about their customers is a company that cares about the product they manufacture. It’s a company that understands that selling an inferior product is only doing a disservice to their own reputation. For a company to succeed, especially in this era of review based opinions, they need to ensure their customers are happy with their purchase. The best way to ensure their customers are happy is by providing them with both a superior product and excellent aftercare. Also, take a look at the warranty that’s attached to the hot tub you’re considering. A company that manufactures dependable, long lasting hot tubs should back them up with a generous warranty. A lengthy warranty shows the company isn’t afraid that they’ll lose money by having to repair or replace inferior merchandise.
How Do They Rate in Energy Efficiency?
A hot tub company that spends time and money researching and developing energy efficient appliances is a hot tub company that cares about both their customers and the future of the planet. Running a hot tub requires energy. A hot tub manufacturer that is able to reduce the amount of energy their hot tubs consume are putting the interests of their customers and the planet at the forefront. Customers who can’t afford (or don’t want to pay) exorbitant energy bills to keep their hot tub running are very unlikely to become a repeat customer or recommend the brand to a friend or family member. Similarly, a manufacturing company that pollutes their community in the name doing business won’t inspire much confidence in the products they sell. A company that’s willing to put in the effort to reduce its customers’ energy bills while lessening their impact on the environment is much more likely to endeavor to create a quality product. Energy efficiency may not be the quintessential element of the hot tub game, but it will tell you a whole lot about how the company sees their role in the producer/consumer relationship.
Why Hydropool Makes the Best Hot Tubs
Hydropool has been manufacturing its own hot tubs for over 40 years. A hot tub company cannot stay in business that long by producing poor quality merchandise. Hydropool’s goal is to become the most outstanding hot tub manufacturer in the world. They attempt to achieve this by focusing on the customer experience, technological innovation and environmental stewardship. They realize that all these elements are involved in creating a better and more comfortable future for the world. Acting as a responsible corporate citizen is more than simply selling a superior product, it’s about treating their customers and environment with the respect they deserve.
To find out more about Hydropool hot tubs and their customer care, download a free buyer’s guide today.