How are Hot Tubs Delivered?

If you have recently purchased a hot tub, chances are you and your family are eagerly anticipating the day that it is scheduled to arrive. Hot tubs are heavy and delivering a 500 plus pound spa requires professionals as well as some preparation on your part. In the article below, we will explain how hot tubs are delivered as well as what steps to take before the truck arrives to ensure a smooth installation process.

Hot Tub Delivery

When your hot tub is delivered, it arrives as a complete unit, just how it looked like in the showroom. Hot tubs require careful transportation and delicate maneuvering. While the hot tub will arrive on a trailer or flatbed truck, it may be necessary to have a crane to lift the hot tub over any high walls (or even your home) to reach your installation site. Some factors that need to be considered before the delivery truck arrives are:

● Low roofs or guttering
● Objects protruding from walls (such as outdoor taps)
● Steps or uneven ground
● Width of gates or walkways

How to Prepare for Hot Tub Delivery

Before your hot tub arrives, make sure that you review the checklist below to ensure that you are properly prepared.


When choosing where your hot tub will be located, make sure that you can easily access the hot tubs side panels and equipment compartment and that it is not blocked. Also, it is important that you do not place your hot tub within 3 metres of any overhead power lines.


Your hot tub needs to have a solid foundation to not only properly support the weight of the hot tub but also the water in it and additional weight of the bathers once inside. When a hot tub is installed on an inadequate foundation, it can shift which can cause stress to the shell, eventually leading to cracking and damage. If your hot tub becomes damaged by not being installed on a proper, recommended foundation, you can risk not having the warranty cover the repairs.

If you would like your hot tub installed on a deck or elevated structure such as a gazebo, you should consult a structural engineer to inspect your location and ensure it can support the extremely heavy weight of the filled tub.

Water Supply

Hydropool hot tubs do not require a permanent water supply at the installation site, however, you will need to have access to a non-softened water supply and hosepipe within reach to be able to fill your tub. The hosepipe is also used to empty the water from your hot tub when needed via the bottom drain. It is helpful to have a nearby drain to direct water to when emptying your tub – there will be a lot!

Final Delivery Inspection

Before your scheduled delivery date, make sure to take the measurements of your hot tub and double check that it will fit through any gates or paths along the delivery route between where the truck will be parked and its final location. You may need to temporarily remove parts of fencing or gates to allow for a clear delivery path.

After your hot tub has been delivered and installed, the next step is to fill with water and enjoy! We recommend reading your owners manual so that you can familiarize yourself with your hot tub model and understand the important safety features.

To find out more about how hot tubs are installed, click here to download a hot tub buyer’s guide.